15-Day Return Policy
Return eligible items within 15 days of delivery. For details, please review our
Return & Refund Policy.
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Product information:
Enhance your space with this square-shaped desktop simulation flame aromatherapy machine, blending Nordic and American style design with multifunctional performance. Perfect for household and commercial use, it creates a warm atmosphere while improving air quality.
Key Features:
Power Type: USB-powered for convenience and portability
Noise Level: Quiet operation at 36–45 dB
Applicable Area: Suitable for spaces from 11㎡ to 20㎡
Functions: Humidification, aromatherapy, ultrasonic mist diffusion, timing, and LED flame lighting
Timing Function: Auto shut-off after less than 2 hours
Reservoir Capacity: ≤ 0.5 liters
Design Style: Nordic and American style desktop unit
Operation Mode: Simple button control
Lighting Effects: Realistic flame simulation with multiple color modes
Bluetooth Speaker: Integrated wireless audio playback for a relaxing ambiance
Perfect for living rooms, bedrooms, offices, spas, or cafés, this unit delivers soothing scents, humidified air, gentle light, and calming sound in one elegant device.
We accept refund or replacement requests in the following cases:
Damaged or Defective Items: If you receive a product that is damaged or not working properly, you may request a refund or a replacement.
Wrong or Missing Items: If your order is incorrect or you received an incomplete product (missing major parts/accessories)
Lost or Undelivered Orders: If your package has not arrived within 45 days. We will confirm the tracking and offer a full refund or reshipment if the package is lost.
Absolutely. You can request a return within 15 days of delivery in line with our return policy.
How can I track my order?
Once your order has been shipped, we’ll send you an email update with a tracking link.
What payment methods do you accept?
We accept credit/debit cards, Apple Pay, Google Pay, and Buy Now Pay Later (e.g., Tabby).
Is my payment information secure?
Yes, all payments on YAXSO are 100% secure. We use encryption and trusted gateways to protect your data.
When am I charged?
When you place an order, your payment method is only authorized, not charged. We capture payment only after confirming product availability in the warehouse. If the item is not available, your paid amount will be refunded.
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