Contact Us

We are here to assist you with questions regarding products, orders, shipping, returns, payments, and general inquiries. Our customer support team is committed to providing prompt and professional assistance.

Business Information

Company Name: YAXSO GENERAL TRADING L.L.C – S.P.C
Trade License Number: CN-5837981
Registered Location: Abu Dhabi, United Arab Emirates

Contact Channels

General Inquiries:
info@yaxso.com

Customer Support:
customer.support@yaxso.com

WhatsApp Support:
+971 52 777 3493

Customer Support Hours

Monday to Sunday
09:00 AM – 06:00 PM (UAE Time)

We aim to respond to all inquiries within 24–48 business hours.

Head Office

YAXSO GENERAL TRADING L.L.C – S.P.C
Office 104, Al Nakheel Tower
Al Khalidiya, Abu Dhabi
United Arab Emirates

How We Can Help

• Order status and tracking inquiries
• Returns and refund requests
• Product information and availability
• Shipping and delivery questions
• Payment and checkout assistance
• Technical support and website assistance
• General business inquiries

Legal & Compliance

YAXSO GENERAL TRADING L.L.C – S.P.C is a legally registered company in the United Arab Emirates. We are committed to operating in accordance with applicable UAE laws and regulations, including:

• Federal Law No. 15 of 2020 on Consumer Protection
• Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL)
• Applicable UAE E-Commerce and Digital Transactions Regulations

Your trust and satisfaction are important to us. We continuously strive to provide a secure, transparent, and reliable online shopping experience.