Terms of service
Effective Date: April 2025
These Terms of Use apply to www.yaxso.com, operated by YAXSO GENERAL TRADING L.L.C – S.P.C ("YAXSO", "we", "us", or "our"). By visiting our website or purchasing from us, you agree to these Terms of Use and our related policies, including our Return & Refund Policy and Privacy Policy.
1. Eligibility
You must be at least the age of majority in your jurisdiction or have consent from a parent or legal guardian to use this website. You may not use our website or services for unlawful purposes or in violation of applicable UAE laws.
2. General Conditions
We reserve the right to refuse service, cancel orders, or restrict access where necessary to protect our business, customers, or legal obligations. You agree not to copy, reproduce, sell, resell, or exploit any part of the website or services without our written permission.
3. Accuracy of Information
We aim to provide accurate and updated information. However, product descriptions, prices, availability, images, and other website content may occasionally contain errors or omissions. We reserve the right to correct such errors at any time.
4. Products and Services
Products are offered subject to availability. Some products may have limited quantities or may be available only online. All purchases are subject to our Return & Refund Policy.
For clothing and size-sensitive products, customers should review size charts and product descriptions carefully before placing an order.
5. Pricing and Availability
Prices and product availability may change without prior notice. If a product becomes unavailable after an order is placed, we will notify the customer and offer an alternative product or a refund where applicable.
6. Billing and Account Information
You agree to provide accurate, complete, and current billing, shipping, payment, and contact information. We may refuse or cancel orders if information is incorrect, incomplete, or suspected to be fraudulent.
7. Payments
Payments are processed through authorized payment service providers. YAXSO does not store complete credit card or debit card details.
8. Third-Party Tools and Links
Our website may include third-party tools, applications, or links. We are not responsible for third-party websites, services, content, or privacy practices. Customers should review third-party terms before using external services.
9. User Content and Submissions
If you submit reviews, comments, feedback, images, or other content, you confirm that you have the right to share such content. You grant YAXSO permission to use, display, reproduce, and publish submitted content for business, marketing, and service improvement purposes.
10. Personal Information
Your submission of personal information is governed by our Privacy Policy.
11. Prohibited Uses
You may not use this website or our services to:
- Violate any law or regulation.
- Infringe intellectual property rights.
- Transmit malware, viruses, or harmful code.
- Commit fraud, phishing, spam, or other abusive activities.
- Interfere with website security or functionality.
- Misuse customer support or submit false information.
12. Order Refusal or Cancellation
We may refuse, limit, or cancel orders where necessary, including cases involving suspected fraud, pricing errors, unavailable products, payment issues, or incorrect customer information. If an order is cancelled after payment is captured, an eligible refund will be processed.
13. Disclaimer
The website and services are provided on an "as available" basis. We do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.
14. Limitation of Liability
To the maximum extent permitted by applicable UAE law, YAXSO shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. Nothing in these Terms excludes any rights that cannot be excluded under applicable consumer protection laws.
15. Indemnification
You agree to indemnify and hold harmless YAXSO, its employees, service providers, and partners from claims arising from your breach of these Terms or violation of applicable laws or third-party rights.
16. Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to apply.
17. Termination
We may suspend or terminate access to the website or services if you breach these Terms or misuse our website.
18. Governing Law
These Terms are governed by the laws of the United Arab Emirates, including applicable consumer protection and e-commerce regulations.
19. Changes to These Terms
We may update these Terms from time to time. Any updates will be posted on this page with the revised effective date. Continued use of the website means you accept the updated Terms.
20. Contact Information
YAXSO GENERAL TRADING L.L.C – S.P.C
Trade License No.: CN-5837981
Office 104, Al Nakheel Tower, Al Khalidiya, Abu Dhabi, United Arab Emirates
Email: info@yaxso.com
Customer Support: customer.support@yaxso.com
WhatsApp: +971 52 777 3493
Website: www.yaxso.com